Integral to the success of Barb & Ernie’s is their manager, Chris Morris, who has been with the restaurant 41 years. Chris is the official greeter of every customer who walks through the doors, and Thomas and Charlene are quick to point out that her people skills are unmatched by anyone they have ever met.
Charlene and Thomas run the kitchen. So, how does a married couple work side-by-side, day-in-and-day-out? “It's something we still work on, but we are getting better the older we get”, says Charlene. She lovingly refers to Thomas as her "Connor McDavid" in the kitchen There is no one who can run a grill like him. On any given Sunday, Barb & Ernie’s Old Country Inn pumps out up to 400 breakfasts, accommodating swarms of hungry patrons. Pretty impressive for a restaurant where the kitchen and grill space the size of a regular home kitchen.
The majority of serving staff is under 20-years-old. Barb and Ernie’s have a history of hiring and developing the hospitality skills of their young wait staff, and that tradition has continued through the years. Charlene and Thomas take pride in admitting that their staff are like family. “We never forget them, and they never forget us. We have ‘kids’ who worked with us 10 years ago coming in to visit with their own kids now”. Even today, you will seldom find a more welcoming an enthusiastic serving staff then the young people working at Barb and Ernie’s.
Great Food and a Welcoming Vibe
For Barb and Ernie's Old Country Inn, their goal is to make you feel at home. Warm hospitality with quality comfort food, coupled with efficiency is what they strive for every day.
Barb and Ernie’s Inn has always been a place for patrons to gather, dine, and connect with one another. Few restaurants can boast of the large demographic that the Old Country Inn attracts, with customer relationships that span years and even generations. A common sight are the weekly groups of families, friends, retirees, and business partners meeting to enjoy the great food and service that Barb and Ernie’s provides. Food will always connect people. Barb and Ernie’s Old Country Inn is a stage for those connections. For Thomas and Charlene, it makes the work and challenge of running a successful restaurant business all worthwhile.
New Directions and Partnerships